Teaching and Evaluating Communication in EM

Often, how well we communicate with our teams, our patients and their families, and our consultants (and how well they reciprocate) can determine whether we go home feeling good about our day - not to mention the important relationship between communication and patient outcomes. The same is true of our learners; helping them develop great communication skills and habits now will pay dividends over their careers both in terms of patient care impact and career satisfaction.

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Here we offer three contexts for teaching, evaluating, and reinforcing communication skills.