OCTOBER 2021 FEATURED CONTENT:
TEACHING AND ASSESSING COMMUNICATION IN THE ED

Often, how well we communicate with our teams, our patients and their families, and our consultants (and how well they reciprocate) can determine whether we go home feeling good about our day - not to mention the important relationship between communication and patient outcomes. The same is true of our learners; helping them develop great communication skills and habits now will pay dividends over their careers both in terms of patient care impact and career satisfaction.

Here we offer strategies for teaching, evaluating, and reinforcing communication skills in three clinical contexts.

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PROGRAM DETAILS

One of the greatest ways emergency providers can positively impact patient care is to instill knowledge, skills, and professionalism in the generations of providers who follow in their footsteps. The Program for Innovation in Clinical Education (PINNACLE) gives emergency medicine faculty at University of Colorado Hospital, Denver Health Medical Center, and St. Joseph Hospital the resources they need to meet this challenge.

We provide comprehensive, evidence based clinical teaching content at regular intervals throughout the year. Our curriculum has been shown to improve learner satisfaction with faculty teaching performance year after year since its inception.

Enrolled faculty receive high-yield teaching content delivered via email. Our web-based resources are available to all.

OUR TEAM